UK Terrestrial aerial Reception Help Request (not Satellite)
You can use this form to contact SatCure Technical about Digital TV
Please include all relevant information about the history of your problem, tests and substitutions that you made and make/model numbers plus location of all equipment. Boxes in blue must be completed, please. If you have a Ticket number, do not use this form. Read our previous reply.		TV Aerial Types High-gain Yagi ^ Contract aerial ^ Log-periodic ^ Grid aerial ^ Ariel washing powder ^ (we can't answer questions about this)
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Your Name
Your full postcode	Essential
SAT order number	Leave BLANK if you have no previous SAT number
Your technical expertise	I have a basic understanding of aerials and stuff I have a good understanding of aerials and stuff I have installed an aerial previously I am a professional installer I am a total technical bozo Please select
Have you read our "Freeview Bible"?	No    Yes    (Read about it in a new page here.)
Neighbours' reception affected?	No    Yes I will find out and let you know
What type of TV aerial have you?	Hi-gain Yagi aerial Contract aerial Log-periodic aerial Grid aerial Other (describe below) Please select nearest - see photos -->
Your TV transmitter	Aberdare Angus (Highlands & Isles) Beacon Hill Belmont (E. Yorks & Lincs) Bilsdale (Teesside) Black Hill (C. Scotland) Blaenplwyf Bluebell Hill (Kent) Bressay Brierley Hill Bristol Ilchester Cres Bristol Kings Weston Bromsgrove Caldbeck (West Borders) Caradon Hill (W Devon & E Cornwall) Unknown Carmel Chatton Chesterfield Craigkelly Crystal Palace (london.) Darvel Divis (N. Ireland) Dover Dover B Durris (Highlands & Isles) Eitshal Emley Moor (Yorks) Fenham Fenton Fremont Point (Chan Islands) Guildford Hannington (Berks & N. Hants) Hastings Heathfield (E. Sussex) Hemel Hempstead Huntshaw Cross (N. Devon) Idle Keelylang Hill Keighley Kilvey Hill Knock More Lancaster Lark Stoke Llanddona Malvern Malvern Mendip (West) Midhurst Moel-y-Parc Nottingham Oliver's Mount Oxford (Oxon & Bucks) Pendle Forest Plympton Pontop Pike (N. East) Pontypool Presely Redruth (W. Cornwall) Reigate Ridge Hill (Gloucestershire) Rosemarkie Rosneath Rowridge (South) Rumster Forest Saddleworth Salisbury Sandy Heath (Cambs & Beds) Selkirk (East Borders) Sheffield (S. Yorks) Stockland Hill (E Devon & S Dorset) Storeton Sudbury Sudbury B Sutton Coldfield (W. Mids) Tacolneston (E. Anglia) The Wrekin The Wrekin B Torosay Tunbridge Wells Unsure- I will give compass bearing Waltham (E. Midlands) Wenvoe (Wales) Whitehawk Hill Winter Hill (N. West) Where is it pointing?
What Group aerial is it?	Group W (wideband) black Group A (red end) Group B (yellow end) Group C/D (green end) Group E (brown end) Group K (grey end) Impossible to determine Please select
Location of aerial	Outside In loft In room Please select
Height of aerial above ground	2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 metres approx. (Please select)
Type of aerial cable	Old cable Newish cable New fully-screened cable Please select
Type of aerial amplifier	None In loft On aerial mast Near TV set
Make+Model number of Freeview equipment	Describe below if more than 1
Aerial socket	I don't have a socket Fully screened socket Unscreened socket Unknown socket
Fault History	Faulty since installed Fault began recently I will explainhistory below Give full information below
Please describe your problem below, including the results of tests that we suggested HERE. Be sure to include complete equipment details and fault history. The more information you give, the more likely it is that we'll have a suggestion.
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