UK Terrestrial aerial Reception Help Request (not Satellite)
You can use this form to contact SatCure Technical about Digital TV
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Your Email address
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Your Name
Your full postcode	Essential
SAT order number or TE	Leave BLANK if you have no previous SAT or TE number
Your technical expertise	I have a basic understanding of aerials and stuff I have a good understanding of aerials and stuff I have installed an aerial previously I am a professional installer I am a total technical bozo Please select
Have you read our "Freeview Bible"?	No    Yes    (Read about it in a new page here.)
What type of TV aerial have you?	Unknown Hi-gain Yagi aerial Contract aerial Log-periodic aerial Grid aerial Please select nearest - see photos -->
Your TV transmitter	Aberdare Angus (Highlands & Isles) Beacon Hill Belmont (E. Yorks & Lincs) Bilsdale (Teesside) Black Hill (C. Scotland) Blaenplwyf Bluebell Hill (Kent) Bressay Brierley Hill Bristol Ilchester Cres Bristol Kings Weston Bromsgrove Caldbeck (West Borders) Caradon Hill (W Devon & E Cornwall) Unknown Carmel Chatton Chesterfield Craigkelly Crystal Palace (london.) Darvel Divis (N. Ireland) Dover Dover B Durris (Highlands & Isles) Eitshal Emley Moor (Yorks) Fenham Fenton Fremont Point (Chan Islands) Guildford Hannington (Berks & N. Hants) Hastings Heathfield (E. Sussex) Hemel Hempstead Huntshaw Cross (N. Devon) Idle Keelylang Hill Keighley Kilvey Hill Knock More Lancaster Lark Stoke Llanddona Malvern Malvern Mendip (West) Midhurst Moel-y-Parc Nottingham Oliver's Mount Oxford (Oxon & Bucks) Pendle Forest Plympton Pontop Pike (N. East) Pontypool Presely Redruth (W. Cornwall) Reigate Ridge Hill (Gloucestershire) Rosemarkie Rosneath Rowridge (South) Rumster Forest Saddleworth Salisbury Sandy Heath (Cambs & Beds) Selkirk (East Borders) Sheffield (S. Yorks) Stockland Hill (E Devon & S Dorset) Storeton Sudbury Sudbury B Sutton Coldfield (W. Mids) Tacolneston (E. Anglia) The Wrekin The Wrekin B Torosay Tunbridge Wells Unknown/not listed Waltham (E. Midlands) Wenvoe (Wales) Whitehawk Hill Winter Hill (N. West) Please select
What Group aerial is it?	Group W (wideband) black Group A (red end) Group B (yellow end) Group C/D (green end) Group E (brown end) Group K (grey end) Impossible to determine Please select
Location of aerial	Outside In loft In room Please select
Height of aerial above ground	2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 metres approx. (Please select)
Type of aerial cable	Old cable Newish cable New fully-screened cable Please select
Type of aerial amplifier	None In loft On aerial mast Near TV set
Make+Model number of Freeview box
Aerial socket	I don't have a socket Fully screened socket Unscreened socket Unknown socket
Fault History	I don't have a fault, just an enquiry Faulty since installed Fault began recently
Please describe your problem, including the results of tests that we suggested HERE. Be sure to include equipment details and fault history. We may not be able to help but the more information you give, the more likely it is that we'll have a suggestion. You might prefer to type your notes in "NotePad" or similar, spellcheck, grammar-check, save them (for your record), then copy-paste them in here --> Badly-written notes might not get past our spam filter.